Why bosses find 'I'm sorry' so hard to say, and how to do it properly
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Business founder Kelvin Kao says bosses should be willing to apologise to their staff if they get something wrong, but many seem reluctant to do so for reasons such as fear of reputational damage or even legal liability.
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- Source
- https://www.channelnewsasia.com/cna-insider/adulting/boss-apologise-staff-responsibility-trust-6481746
- Published
- 24/10/2026 13:30 UTC
- Captured
- 24/10/2026 14:09 UTC
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236b3be9cc7d9d9b· 1200 words- Changes detected
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